Privacy Policy

This Privacy Policy explains how Aleksandar Vlaškalić (“we”, “us”, or “our”) collects, uses, and protects your information when you use the Bordi mobile app and website (the “Service”). By using the Service you agree to this policy.

1. Information we collect

Information you provide

• Account details — if you create an account, your email address (magic-link sign-in) or the identifier from your Google/Apple sign-in.
• Reports, photos & support messages — wait-time reports, any photos you choose to attach (using your camera or photo library), and any free-text you send us through the app.
• Purchases — if you buy a subscription, purchase and entitlement records are processed by the app stores and our billing provider (RevenueCat). We never receive or store your full payment-card details.

Information collected automatically

• Location (in use) — with your permission, your location to show nearby crossings and to attribute your reports to the correct border. You can use much of the app without granting location access.
• Location (in the background) — if you turn on border reminders, we use background location and geofencing to detect when you arrive at or stop near a crossing, so we can prompt you to submit a wait-time report. This is optional, you can turn it off at any time in the app or your device settings, and we do not continuously track or store a history of your location.
• Push notifications — a device push token, so we can send the alerts and reminders you have enabled. You can turn notifications off at any time.
• Device & usage data — app version, device type, and basic diagnostics used to keep the Service reliable.

2. How we use your information

• Provide live wait times, trends, alerts, and community reports.
• Send the border reminders and notifications you have enabled.
• Process subscriptions and unlock premium features.
• Authenticate you and keep your account secure.
• Prevent abuse, spam, and fraudulent reports.
• Respond to support requests and improve the Service.

3. Legal bases for processing

Where the GDPR applies, we process your data to perform our contract with you (providing the Service), for our legitimate interests (security and improvement), and with your consent (e.g. location and notifications).

4. Sharing your information

We do not sell your personal information. We share it only with service providers who help us run the Service — including cloud hosting and photo storage, email delivery, push notifications (Google Firebase), sign-in (Google and Apple), and subscription billing (the app stores and RevenueCat) — under agreements that require them to protect it, or where required by law.

5. Data retention & account deletion

We keep personal data only as long as needed to provide the Service and for legitimate legal or operational purposes. Old reports are periodically removed. You can delete your account and personal data at any time from within the app (in Settings), or by emailing us at hello@getbordi.app. When you delete your account we remove your personal data and detach your past reports so they no longer identify you; some records may be retained where the law requires (for example, purchase records for tax purposes).

6. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your data, and to object to or restrict certain processing. To exercise these rights, contact us at hello@getbordi.app.

7. Children

The Service is not directed to children under 13 (or the minimum age in your country) and we do not knowingly collect their data.

8. Security

We use industry-standard safeguards to protect your data. No method of transmission or storage is completely secure, but we work to protect your information and review our practices regularly.

9. International transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

10. Changes to this policy

We may update this policy from time to time. We will post the new version here and update the “Last updated” date above.

11. Contact

Questions? Email us at hello@getbordi.app.